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Telemedicine, often referred to as telehealth, encompasses the transmission of medical information through electronic means between different locations. In the U.S. healthcare system, the terminology is frequently used interchangeably. The reporting methods for telemedicine services can differ based on payer requirements and state regulations.

Telemedicine Coding Overview

Here’s a summary of common telemedicine codes applicable to Medicare patients:

Telehealth Visits

Description of Service New Patient Established Patient
99201 – 99215 Office or other outpatient visits X X
G0425 – G0427 Telehealth consultations, emergency department, or initial inpatient X X

Virtual Check-ins

Description of Service New Patient Established Patient
G2010 Remote evaluation of recorded video/images submitted by an established patient, including interpretation and follow-up within 24 hours X
G2012 Brief communication service (virtual check-in) by a qualified professional, 5-10 minutes of medical discussion X

CMS has introduced two more G codes for practitioners unable to independently bill for E/M services:

HCPCS G Code Description of Service New Patient Established Patient
G2250 Remote assessment of recorded video/images submitted by an established patient, including interpretation and follow-up within 24 hours X
G2251 Brief communication service (virtual check-in) by a qualified professional, not originating from a related E/M service X

E-Visits

Description of Service New Patient Established Patient
99421 – 99423 Online digital evaluation and management service for established patients over 7 days X
G2061 – G2063 Online assessment by qualified non-physician healthcare professionals X

Telephone Services

Description of Service New Patient Established Patient
99441 – 99443 Telephone evaluation and management service by a qualified healthcare professional, not related to a previous E/M service X

Interprofessional Consultations

Description of Service
99446 – 99449 Interprofessional telephone/Internet/electronic health record assessment and management service by a consultative physician
99451 Interprofessional service with 5 minutes or more of consultative time
99452 Referral service provided by a treating physician for 30 minutes

Important Coding Note

When using telemedicine codes, the modifier “95” is applied to indicate that a synchronous telemedicine service was conducted via real-time interactive audio.

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Stay informed about telemedicine coding and embrace the convenience it brings to healthcare.